RETURNS & CANCELLATIONS

RETURNS & CANCELLATIONS

  • If you wish to return your purchase within 14 days of delivery, fill out the Return Request Form below. Contact us if you need to cancel your order.

  • Orders already in Production may not be eligible for cancellation.

  • For Warranty Requests, please use the RMA form below. 

  • Items for return credit or exchange may have not been altered, damaged, dirty, and are in new and resalable condition.

  • Cancellations may be subject to charges including credit card processing fees.  

  • Return all parts and hardware and any other included items such as installation instructions or decals.

  • Free shipping promotions will be assessed actual shipping costs. 

  • Design, Digital Proof, RUSH Production Charges or other Service Charges are not Returnable.Custom Build Order Sales are not Eligible for Exchange or Return.

    • Once approved, a Return Merchandise Authorization (RMA) number will be issued and must be visible on the outside of the box or the package will be refused.  Merchandise must be returned fully prepaid and we suggest insuring against loss or damage.  

    • Shipping and Installation charges are non-refundable.  

    • In no circumstance will liability extend more than the purchase price. 

      How to contact us: 

       Sales, products and installation: 

      361-877-3179

       For Warranty Claims: 

      Email us with your order number and issue:
      Warranty@raingler.com

      US toll-free main:

      866-905-7625

      Business and fleet:

      361-877-3179

      Wholesale@raingler.com

      Quick reply email:

      email@Raingler.com

       Please leave a brief message if we are on the phone with another customer or after regular business hours of 10am - 6pm Pacific Time Zone.

        Or reach us at the below social media links.

      Raingler on Instagram

      Raingler on Facebook

      Raingler onYouTube

      Raingler on Vimeo